Order support

Track Order

If tracking has been issued for your order, start with the tracking link in the shipment communication.

How to check an order

  1. Open the shipment email or message associated with the order.
  2. Select the carrier tracking link, if one is included.
  3. Allow time for the carrier's first scan to appear after the shipment information is created.

Tracking not available?

If you cannot find a tracking link, the link has not updated, or the delivery information looks incorrect, contact support with your order number and the email used at checkout.

Protect your information

Do not post an order number, email address, phone number, or delivery address publicly. Share order details only through the store's support channel.